Effective Date: 01 August 2025

These Terms and Conditions govern participation in all competitions and giveaways (“Competitions”) run by CapeTourism.com, whether on our website, social media platforms, or in partnership with sponsors. By entering any Competition, you agree to these Terms in full.

1. ELIGIBILITY

  • Competitions are open to:
    • Residents of South Africa aged 18 years or older.
    • Visitors to South Africa who are physically present in the country for the full duration of the Competition.
  • Entrants must provide accurate and truthful information when entering.
  • Employees, contractors, and immediate family members of CapeTourism.com, its parent company DMM Media (Pty) Ltd, sponsors, and affiliates are not eligible to participate.
  • CapeTourism.com reserves the right to verify the identity, age, and residency of entrants.

2. ENTRY REQUIREMENTS

  • Entry mechanics (e.g., following social media accounts, tagging friends, subscribing to newsletters) will be detailed in the official Competition announcement.
  • No purchase is necessary to enter or win.
  • Automated entries, duplicate submissions, or entries generated by bots/scripts will be disqualified.
  • Only entries received before the published closing date will be considered valid.

3. PRIZES

  • Prize details will be specified in each Competition announcement.
  • Unless otherwise stated, prizes are:
    • Non-transferable, non-exchangeable, and cannot be redeemed for cash.
    • Valid only during the dates stated on the voucher/offer.
  • Travel to and from the prize location (if applicable) is the responsibility of the winner, unless explicitly stated otherwise.
  • CapeTourism.com reserves the right to substitute a prize of equal or greater value if the original prize is unavailable due to circumstances beyond our control.

4. WINNER SELECTION & NOTIFICATION

  • Winners will be chosen by random draw, verified judging process, or as otherwise stated in the official Competition rules.
  • Winners will be notified via the communication method used for entry (e.g., social media DM, email).
  • Winners must respond within 72 hours of notification to claim their prize. Failure to do so will result in forfeiture, and a replacement winner may be drawn.
  • CapeTourism.com reserves the right to publicly announce winners’ names and social media handles.

5. PUBLICITY & CONTENT RIGHTS

  • By accepting a prize, winners grant CapeTourism.com and its partners the right to use their name, likeness, and entry content (including photos/videos shared) for promotional purposes, without additional compensation, unless prohibited by law.
  • Winners may be asked to provide a short testimonial, review, or social media post about their experience. This is optional but encouraged.

6. DATA PROTECTION & PRIVACY

  • All personal information collected will be processed in compliance with the Protection of Personal Information Act (POPIA) and relevant international standards (including GDPR for EU/UK entrants and applicable US privacy laws).
  • Information will be used solely for administering the Competition and communicating with winners.
  • Data will not be sold or shared with third parties, except where necessary to fulfil prize delivery (e.g., providing winner details to the prize sponsor).

7. LEGAL COMPLIANCE

  • Competitions comply with the South African Consumer Protection Act, 2008 (CPA) and the Competitions Act, 1998.
  • Entrants from outside South Africa must comply with the promotional laws of their home country. However, prizes will only be awarded to winners who are physically present in South Africa during the Competition period and prize redemption window.
  • CapeTourism.com reserves the right to cancel, suspend, or amend a Competition in the event of unforeseen circumstances beyond its control.

8. LIMITATION OF LIABILITY

  • Participation in Competitions is at the entrant’s own risk.
  • CapeTourism.com, its parent company (DMM Media Pty Ltd), affiliates, and sponsors shall not be liable for any loss, damage, injury, or expense suffered by entrants or winners as a result of entering or participating, except where such liability cannot be excluded by law.
  • CapeTourism.com is not responsible for errors, omissions, interruptions, deletions, or delays in the administration of Competitions, whether due to technical or human error.

9. DISQUALIFICATION

CapeTourism.com reserves the right to disqualify any entrant who:

  • Breaches these Terms.
  • Provides false or misleading information.
  • Engages in any behaviour that undermines the integrity of the Competition.

10. GOVERNING LAW & DISPUTES

  • These Terms are governed by the laws of the Republic of South Africa.
  • Any disputes arising from Competitions shall be subject to the exclusive jurisdiction of the South African courts.
  • International entrants acknowledge that South African law takes precedence in the administration and resolution of disputes relating to CapeTourism.com Competitions.

11. GENERAL TERMS

  • CapeTourism.com reserves the right to amend these Terms at any time without prior notice. Updated versions will be posted on our website.
  • All information is correct at the time of publication. Errors and omissions excepted.
  • By entering, participants confirm they have read, understood, and accepted these Terms in full.

For questions, complaints, or clarifications, please contact: [email protected]